Crisis Management

Jan 19, 2022

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Crisis Management

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Literature Review on (Ethics) Crisis Management

In the Encyclopedia of Public Administration and Public Policy, [1] Lina Svedin offers the following summary about the topic of (Ethics) Crisis Management: Ethics and crisis management covers a number of different areas. Primarily they can be divided into: A) ethical challenges inherent in managing crises (managing risks and value conflicts); B) ethical and unethical behavior by individuals and organizations in crises; and C) accountability processes related to crisis management. Governments have a responsibility to prepare for and respond to crises in a timely, effective, and just way. This is the same fundamental challenge that governments face in any governance situation, but the threat, urgency, and uncertainty of managing these situations are increased. Along with the accentuated scarcity of resources in crises, this makes the management challenges for governments formidable. The stakes of governance, some have argued, are also greater in crises than in normal situations of governance. Several ethical aspects of crisis management have been explored with regard to humanitarian interventions, financial crises, foreign policy crises, and armed conflicts. There are also crises where ethical transgressions are the cause of the crisis and governments need to respond. These ethical crises include political scandals, race riots, and mismanagement of large-scale disaster relief. The way political decision-makers and administrators deal with the abundance of value conflicts that crises present tend to be the basis for the public's judgment of whether a crisis was managed well or not. Often this assessment is done through postcrisis inquiries and commissions that are fodder for much political finger-pointing and efforts to avoid accountability.

Crisis Response and Management: Technological and Human Factor-based Agility, the Law and other Social Sciences

Information technology is critically dependent on a number of technological and human factors. Software engineering processes are multi-sided; they include customer and developer parties. Conceptual misunderstanding by either party often results in the products which do not meet cus-tomer's expectations. This misconception of the software product scope usually leads to a crisis of software product delivery. To adequately manage and efficiently respond to this crisis, the authors recommend using software engineering models, methods, techniques, practices and tools. Software engineering is a discipline which started in the 1960s as a response to the so-called "software cri-sis"; it combines technical and human-related skills. To manage the crisis, the authors suggest ar-chitecture patterns and instantiate them by implementation examples.[1]

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Notes and References

Sergey Zykov, "Crisis Response and Management: Technological and Human Factor-Based Agility" (Encyclopedia of Information Science and Technology, 4th Edition, Information Resources Management Association, 2018)

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Notes and References

Entry about (Ethics) Crisis Management in the Encyclopedia of Public Administration and Public Policy (2015, Routledge, Oxford, United Kingdom)

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Hierarchical Display of Crisis management

Business And Competition > Management > Management
International Relations > Cooperation policy > Humanitarian aid > Search and rescue
European Union > EU finance > EU financing > EU financial instrument > Fund (EU) > European Union Solidarity Fund